Refund Policy

Effective Date: 07/29/2026

At TradeJet LLC (“we”, “us”, “our”), this Refund & Cancellation Policy explains how refunds and cancellations work for the services you purchase on our website, tradejet.us, and through our services.

1. Monthly (Subscription) Services

Recurring services (such as Local SEO, Reputation Management, PPC Management, Conversion Rate Optimization, and the SaaS Development Retainer) are billed monthly in advance. You may cancel at any time; cancellation stops future renewals and your service continues until the end of the paid period. If you are a first-time subscriber and no work has yet been delivered, you may request a full refund within 14 days of the initial charge.

2. One-Time / Project-Based Services

One-time services (such as International Market Research, E-commerce Platform Setup, and Custom Web Application) require a project fee or deposit. Because work begins promptly and resources are allocated, project fees become non-refundable once work has commenced. If you cancel before any work has started, you are entitled to a full refund.

3. How to Request a Refund or Cancellation

Email payments@tradejet.us from the address used at checkout, including your order or receipt number. We respond within 2 business days. Approved refunds are returned to your original payment method, typically within 5–10 business days.

4. Chargebacks

If you have a concern about a charge, please contact us first so we can resolve the issue quickly and fairly.

5. Changes to this Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly.

6. Contact Us

If you have any questions about this Refund Policy or a specific order, please contact us.